those who are concerned with how their 'Personally Identifiable Information'
(PII) is being used online. PII, as described in US privacy law and
information security, is information that can be used on its own or with
other information to identify, contact, or locate a single person, or to
to get a clear understanding of how we collect, use, protect or otherwise
handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter
your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, Open a Support Ticket or enter
on our site, and if you provide us with feedback on our products or services.
How do we use your information?
We may use the information we collect from you
when you register, make a purchase, sign up for our newsletter,
respond to a survey or marketing communication, surf the website,
or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content
and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To ask for ratings and reviews of services or products
To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers - the purchase happens on a
websites of our trusted reseller FastSpring Inc., who is PCI compliant.
Your personal information is contained behind secured
networks and is only accessible by a limited number of persons who have
special access rights to such systems, and are required to keep the information
confidential. In addition, all sensitive/credit information you supply is
encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when
a user places an order enters, submits, or accesses their information
to maintain the safety of your personal information.
All transactions are processed through a gateway
provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its
service provider transfers to your computer's hard drive through
your Web browser (if you allow) that enables the site's or service
provider's systems to recognize your browser and capture and
help us remember and process the items in your shopping cart.
They are also used to help us understand your preferences based
on previous or current site activity, which enables us to provide you with
about site traffic and site interaction so that we can offer better site
experiences and tools in the future.
Understand and save user's preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order
to offer better site experiences and tools in the future. We may also use
trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each
time a cookie is being sent, or you can choose to turn off all cookies.
You do this through your browser settings. Since browser is a little
different, look at your browser's Help Menu to learn the correct way
to modify your cookies.
If you turn cookies off, some features will be disabled.
It won't affect the user's experience that make your site experience more
efficient and may not function properly.
However, you will still be able to place orders.
We do not sell, trade, or otherwise transfer to outside
parties your Personally Identifiable Information unless we provide users with
advance notice. This does not include website hosting partners and other
parties who assist us in operating our website, conducting our business,
or serving our users, so long as those parties agree to keep this information
confidential. We may also release information when it's release is appropriate
to comply with the law, enforce our site policies, or protect ours or others'
rights, property or safety.
However, non-personally identifiable visitor
information may be provided to other parties for marketing, advertising, or other
Occasionally, at our discretion, we may include or
offer third-party products or services on our website. These third-party
sites have separate and independent privacy policies. We therefore have
no responsibility or liability for the content and activities of these
linked sites. Nonetheless, we seek to protect the integrity of our site
and welcome any feedback about these sites.
Google's advertising requirements can be summed up
by Google's Advertising Principles. They are put in place to provide a
positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
ads on our site. Google's use of the DART cookie enables it to serve ads to our
users based on previous visits to our site and other sites on the Internet. Users
may opt-out of the use of the DART cookie by visiting the Google Ad and Content
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We, along with third-party vendors such as Google use
first-party cookies (such as the Google Analytics cookies) and third-party
cookies (such as the DoubleClick cookie) or other third-party identifiers
together to compile data regarding user interactions with ad impressions
and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the
Google Ad Settings page. Alternatively, you can opt out by visiting the
Network Advertising Initiative Opt Out page or by using the Google
Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to
The law's reach stretches well beyond California to require any person or
company in the United States (and conceivably the world) that operates websites
collecting Personally Identifiable Information from California consumers to post
collected and those individuals or companies with whom it is being shared. -
See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
add a link to it on our home page or as a minimum, on the first significant
page after entering our website.
Policy link includes the word 'Privacy' and can easily be found on the page
You will be notified
Can change your personal information:
- By logging in to your account
- By chatting with us or by sending us a support ticket
- Others Users may request delete of their profile via "Contact us" in footer - by creating a Support Ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant
cookies, or use advertising when a Do Not Track (DNT) browser mechanism
is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal
information from children under the age of 13 years old, the Children's
Online Privacy Protection Act (COPPA) puts parents in control.
The Federal Trade Commission, United States' consumer protection agency,
enforces the COPPA Rule, which spells out what operators of websites and
online services must do to protect children's privacy and safety online.
We do not specifically market to children
under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the
backbone of privacy law in the United States and the concepts they include have
played a significant role in the development of data protection laws around the
globe. Understanding the Fair Information Practice Principles and how they
should be implemented is critical to comply with the various privacy laws
that protect personal information.
In order to be in line with Fair Information
Practices we will take the following responsive action, should a data
- We will notify you via email within 7 business days
- We will notify the users via in-site notification within 7 business days
We also agree to the Individual Redress Principle
which requires that individuals have the right to legally pursue enforceable
rights against data collectors and processors who fail to adhere to the law.
This principle requires not only that individuals have enforceable rights
against data users, but also that individuals have recourse to courts or
government agencies to investigate and/or prosecute non-compliance by data
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for
commercial email, establishes requirements for commercial messages,
gives recipients the right to have emails stopped from being sent to
them, and spells out tough penalties for violations.
We collect your email address in order
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service
Market to our mailing list or continue to send emails to our clients after the
original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
- Follow the instructions at the bottom of each email and we will promptly remove you from ALL
contact us using the "Contact us" widget in the footer or at the address:
Klokan Technologies GmbH
Unterageri, Zug 6314
Last Edited on 2016-11-30